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What Is My Business Worth? How Buyers Value Service Companies

3 min read

"What is my business worth?" is usually the first question an owner asks, and for good reason. The answer shapes every decision that follows.

Every business is different, but most buyers of established, privately owned service companies follow the same basic logic. Once you understand it, you can see your company the way a buyer will.

Value starts with earnings

Buyers are paying for future cash flow. The best evidence of future cash flow is what the business has earned in the past few years. Two measures come up most often.

Seller's discretionary earnings (SDE) is common for smaller, owner-operated businesses. It starts with net profit, then adds back the owner's salary and benefits, interest, depreciation, and one-time or personal expenses run through the business. It shows the total cash benefit available to one full-time owner-operator.

EBITDA (earnings before interest, taxes, depreciation, and amortization) is more common for larger companies with a management team in place. It assumes the owner's role is filled by a paid manager at a market salary.

Which measure applies depends mostly on size and how involved the owner is. Many businesses in the $1 million to $25 million revenue range sit right on the line between the two.

Adjustments matter

Owners often run personal or one-time expenses through the business: a family member on payroll, a vehicle, a lawsuit settlement, an unusual repair. These are legitimate "add-backs" when they're documented. They can raise your adjusted earnings, sometimes significantly.

The key word is documented. Buyers will verify every add-back during due diligence. Clear records make your adjusted earnings believable. Vague ones make buyers discount them.

From earnings to price: the multiple

A buyer typically arrives at a price by applying a multiple to adjusted earnings. Multiples vary widely by industry, size, and risk. The multiple reflects how confident a buyer is that the earnings will continue and grow after you leave.

That's why two companies with identical profits can sell for very different prices.

What raises a valuation

  • Recurring revenue. Maintenance contracts, service agreements, and repeat customers are worth more than one-time jobs.
  • Low owner dependence. If customers, employees, and vendors rely on managers instead of you, the business is less risky to buy.
  • A diverse customer base. No single customer making up a large share of revenue.
  • A stable, trained team. Low turnover, clear roles, and capable managers.
  • Consistent growth. Steady, explainable increases over three to five years.
  • Clean, timely financials. Accrual-based statements, ideally reviewed by an outside CPA.
  • Well-kept equipment and documented processes.

What lowers it

  • The owner is the main salesperson, estimator, and decision-maker
  • One or two customers make up a large share of revenue
  • Earnings swing widely from year to year
  • Books are messy, late, or mixed with personal finances
  • Deferred maintenance on vehicles, equipment, or facilities
  • Pending legal, licensing, or compliance issues

Value versus terms

The headline price is only part of the picture. How much is paid in cash at closing, whether part of the price is financed or tied to future results, and how taxes are handled can all change what you actually take home. Two offers with the same price can be worth very different amounts to you. Our article on deal terms explains how this works.

Get a real number

Online calculators and rules of thumb can give you a rough idea, but they can't account for what makes your company unique. A buyer or advisor who reviews your actual financials can give you a meaningful range.

We offer confidential, no-cost conversations to owners who want to understand what their business might be worth.

This article is for general education and is not financial, legal, or tax advice. Talk with your CPA and attorney about your specific situation.

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